Relief II™ Essential Oil Blend

RETURN & REFUND GUIDELINES

If you are a Harmony Cubed customer and are dissatisfied with any Harmony Cubed product, you may return:

Any unopened product within 30 days after shipment for a full refund in the same method of payment of the purchase price and applicable sales tax (less shipping charges).

Any opened product within 30 days after shipment for a credit on your Young Living account of the purchase price and applicable sales tax (less shipping charges).

Any opened or unopened product up to 90 days after shipment for a credit on your Harmony Cubed account of the purchase price and applicable sales tax (less shipping charges and a 10% handling fee). The credit applied for opened product will be based on the percentage of the product returned. For example, if you return 50% of a product, then a credit of 50% (less shipping charges and a 10% handling fee) will be applied to your Harmony Cubed account.

SHIPPING METHODS AND CHARGES

Domestic orders are generally shipped within two to five business days (excluding weekends and holidays). A packing slip is included in each shipment. It contains the order number, member number and name, product code, product name, price, and the amount and method of payment. Customers should keep these packing slips for personal accounting records. Package tracking is available through most major carriers.

SHIPPING DISCREPANCIES

When you receive an order, you should check the products against the packing slip to make certain there is no discrepancy or damage. Please notify Young Living of any shipping discrepancies or damage as soon as possible. Failure to notify Harmony Cubed of any shipping discrepancy or damage within five business days of receipt of shipment will forfeit your right to request a correction.

The Return Merchandise Authorization (RMA) number is required for the processing of all shipping discrepancies or damage claims.

If the RMA number is not included, Young Living will not process shipping discrepancies, issue credits, or replace damaged products.

The RMA is included in each order when packaged for shipping.

To correct any problem you may have encountered with your shipments, please contact Customer Service. A Customer Service representative will discuss the steps to rectify the situation and issue a Return Merchandise Authorization (RMA) number.